IT SUPPORT OFFICER

Applications for this position have closed
KWIT1015
IT Support
Goodline
collapse description expand description Goodline is currently seeking an honest and professional IT Support Officer with a high level of integrity to join their Kawana Waters team on a full time basis. The primary goal of this position is to deliver support to end users.
Goodline is a locally owned and based company established in 1999 by John Kennedy for the provision of construction and maintenance services to support the mining industry.

Goodline's success and reputation has been built on a track record that exceeds all safety, quality and performance targets as well as a history of delivering projects within deadlines. This reputation is supported by word of mouth by key industry leaders throughout Australia and has provided widespread endorsement of our work.

Today Goodline employs in excess of 1,000 staff and contractors and provides project and maintenance services to Australia's most influential resource companies.

Goodline is a construction and maintenance company specialising in serving remote areas of Australia, with offices in Weipa (QLD), Darwin (NT) and Port Hedland (WA). We specialise in steel fabrication, steel erection, demolition, scaffolding, plumbing, electrical, carpentry and civil works.

For more information about Goodline and our projects visit www.goodline.com.au

Goodline is currently seeking an honest and professional IT Support Officer with a high level of integrity to join their Kawana Waters team on a full time basis. The primary goal of this position is to deliver support to end users.

Duties and Responsibilities will include:
  • Day-to-Day support of the business via ticketing system including escalation to Level 2/3 support technicians
  • Assist with Mobile Device Management including deployment
  • Remote assistance of thin client users(Citrix)
  • User management(Active Directory)
  • On-call support outside business hours
  • Actively develop skills through self-study
Essential requirements:
  • Intermediate experience with Microsoft Server 2008/2012 and Office 2010/2013 products
  • Experience with Microsoft Windows 7/8
  • Previous experience with mobile device management(iOS)
  • Excellent communication and organisational skills
  • Intermediate IP network knowledge
  • Self-motivated and ability to work on own initiative in a pressure environment
Preferable:
  • Experience with Citrix XenApp 6.5/7.6
  • Experience with Microsoft Windows 7/8 deployment services
  • Experience with VMware vSphere 5
Goodline encourage people who identify as Aboriginal or Torres Strait Islander to apply for this position

To apply for this position please go to our website www.goodline.com.au and apply under the job code KWIT1015