acQuire Technology Solutions Pty Ltd Recruitment Portal

acQuire Technology Solutions Pty Ltd Recruitment Portal

Software Support Consultant – Adelaide

Applications for this position have closed
ADLESSC2110
Software Support Consultant
acQuire Technology Solutions Pty Ltd
Software Support Consultant

For international mining software company

Does this sound like the big picture of your career?

  • You are a smart and experienced Software Support Consultant, looking for versatile work at a globally growing software company
  • You are motivated by challenging work and achievable professional goals
  • You want to contribute your ideas and make decisions in a dynamic team environment
  • You want to be part of a team guided by fairness and integrity that extends to co-workers, customers, partners and the wider community
  • You want to work with a business that values and supports an integrated-life-approach to employment
  • You want excellent benefits and salary structure

Here’s what we need from you:

  • Degree qualified (Software Engineering, IT or Natural Resource discipline) or close to qualification
  • Previous support desk experience preferred
  • A strong interest in software products
We would like to hear from you if you are experienced in working on a software service/help desk.

The fine print of this gig:

You will report to the EnviroSys Support Manager and be based at our Adelaide office. Your role will be to provide service desk and other support services for our Environmental data management software product EnviroSys. Tasks will include:
  • Support ticket triage
  • Take service desk phone calls
  • Perform customer installation health checks
  • Perform Level 1 and 2 incident resolution

acQuire fast facts:

acQuire provides geoscientific data management software and services so customers can make profitable business decisions using data assets they trust. We work with the world's leading organizations, delivering by helping them manage their mining and environmental data assets, in a smarter, more streamlined manner.
Our company currently has six offices around the globe, with customer support centers operating in each major time zone.
Founded in 1996, acQuire originated in Perth, Western Australia and since 2018 has been a part of Constellation Software, Inc via its operating group Vela Software. CSI is a public company listed on the Toronto Stock Exchange (TSX:CSU). CSI acquires, manages, and builds software businesses that provide mission-critical solutions in specific vertical markets.

Dig deeper: Check out our Qbook for more insight about working at acQuire or visit acquire.com.au

The nitty gritty:

Please include a cover letter telling us why you’re the best person for the role. Your application cannot be considered if a cover letter is not included.
To submit your application, click the Apply button below or visit the Careers section of our website www.acquire.com.au/careers. Your cover letter and CV must be in one attachment, as the system will only allow one document to be uploaded per application.